Terms & conditions


These General Terms and Conditions of Sale concern the purchase of susyo.it products made at a distance via a telematic network on the website www.susyo.it, belonging to Sbrissa Susy, headquartered in Via Matteotti, 3 10071 – Borgaro Torinese (Turin) – Italy . Each purchase transaction will be governed by the provisions of the DLgs. 185/99, DLgs. 206/05; the information intended to conclude the contract will be submitted to art. 12 of the DLgs. 70/03 and, with regard to the protection of privacy, will be subject to the provisions of the DLgs. 196/03.


The sales contracts of the products on www.susyo.it are deemed to be concluded at the time the order is made by the customer in Sbrissa Susy and the latter accepts it. Sbrissa Susy it will promptly send the customer of the purchase order received by the customer.
The customer, with the electronic submission of his purchase order, declares that he has read and accepted these general conditions of contract and is compelled to observe them and respect them in his relations with Sbrissa Susy.


Sbrissa Susy pursuant to art. 13 of Legislative Decree 196/2003 informs that the personal and personal data obtained also verbally in relation to commercial relationships established, directly provided by the parties concerned or otherwise acquired in the course of the activity of the company, will be subject to processing in accordance with the regulations referred to , including confidentiality obligations
With respect to the predecessors, the rights under Article 7 DLgs can be exercised. 196/2003.


Before submitting your purchase order, Customer is required to read carefully these general sales conditions. Forwarding the purchase order implies their full knowledge and acceptance.
Finally, once the online purchase procedure has been completed, the Customer is required to print and maintain these general sales conditions, which have already been viewed and accepted during the termination of the contract.


Upon sending the online order, the Customer sends to Sbrissa Susy a proposal to purchase the product and / or the products included in the shopping cart. When you place an online order for the products you have placed in your shopping cart, you agree to purchase them at the price and the terms indicated in these General Sales Conditions.

Sbrissa Susy it will notify the Customer of the acceptance and confirmation of the order.
In particular Sbrissa Susy will not accept orders:
if the material at the time of order was not available in stock and / or
if the Customer can not or does not want to pay by using Credit Cards (Paypal), Bank Transfer or Marking.
You can make an order either through the site www.susyo.it at the prices and under the terms and conditions of the same and at authorized dealers.


The customer purchases the product, whose features are illustrated on-line in the descriptive and technical descriptions, at the price indicated therein, plus the delivery costs specified on the site. (excluding any payment for marking).
Before the purchase order is forwarded, the unit cost of each product selected, the total cost when purchasing multiple products and the related delivery costs are summarized.
Once the purchase order has been submitted, the customer will receive from Sbrissa Susy a confirmation email confirming receipt of the purchase order and containing information on the main characteristics of the purchased goods, a detailed indication of the price, delivery costs, applicable charges and means of payment and containing a referral to the general conditions of the contract and information about the existence of the right of withdrawal, the terms and conditions of its exercise displayed on the site. Following the approval of Law Decree 4 July 2006, no. 223 “maneuvering” Article 37 paragraphs 8 and 9, converted with Law 248 of 4 August 2006, which entered into force on August 12, 2006, which restores the obligation to communicate the list of customers and suppliers in case of issue bill, and Law Decree 78 of May 31, 2010 converted into Law 122 of July 30, 2010, requires the need to request customers to communicate VAT IDENTIFICATION and CODE TAX in the relevant fields on the site.


The customer can make the payment due by choosing one of the following methods listed.
Credit Card Payment: If the consumer intends to make a payment by credit card, he or she may use the PayPal payment procedure to ensure the confidentiality of the data provided by the customer. For any information and further legal agreements, please refer to the Customer at www.paypal.com.
Payment on the mark: Payment on the mark is accepted only if made by cash or circular check; consequently, pursuant to and for the purposes of art. 1197 of the Civil Code, we will not accept payments made by bank check. The payment on the mark will be subject to a surcharge which will be communicated to the customer following each order made. This surcharge is to be charged only and exclusively to the courier chosen and used by Sbrissa Susy.
Payment by bank transfer: Payment by bank transfer can be made through the form in the Checkout during the purchase procedure.

If the payment is made by bank transfer, the purchased item will be shipped with the methods described in the next paragraph “Delivery of Products” to the address indicated by the customer at the receipt of the credit, so on average fifteen days after the payment, making the transfer (the times vary depending on the credit institution used). You can send the payment receipt together with your order number by e-mail to: ordini@susyo.it.


The purchased item, together with the relevant invoice, is delivered by courier to the address specified by the customer at the time of ordering on-line. Any specific needs will have to be considered by the customer in Sbrissa Susy.
Sbrissa Susy guarantees the delivery of the goods within 15 (fifteen) working days from the date of receipt of the confirmation of the transaction. (For payment by check the 15th will be counted from the date of receipt of the order by e-mail.). In the event that the customer chooses the way of delivery on the mark, payment must be made exclusively through cash or circular check, to be delivered directly to the courier at the time of receipt of the goods.
In case of non-delivery due to the absence of the recipient, to the address indicated by him in the order, the courier will leave a warning and will repeat a second time; if the recipient is still missing, the merchandise will be returned to the sender (Sbrissa Susy).


Products purchased on www.susyo.it are subject to the rules on the sale of consumer goods. The delivered products conform to the features described online in the respective descriptive and technical specifications.
Sbrissa Susy is responsible to the Customer for any defective compliance at the time of delivery of the good.


The consumer has the right to exercise the right of withdrawal. In particular, the consumer has the right to withdraw from any contract concluded with Sbrissa Susy without any penalty and without specifying the reason within 10 (ten) ten working days from receipt of the goods.
The right of withdrawal is recognized by the consumer in relation to any goods purchased by him on the website www.susyo.it.


The right of withdrawal is exercised by sending, within the above deadline, a written communication to the address of Sbrissa Susy by registered letter with acknowledgment of receipt.
The notice of withdrawal may be sent by telegram within the same time period, provided that it is confirmed by registered letter with acknowledgment of receipt within 48 hours.
In case of exercise of the right of withdrawal, the communication must be made to the following address:

Sbrissa Susy
Via Matteotti, 3 10071 – Borgaro Torinese (To)

If the delivery of the goods has been effected, the customer is required to return it to Sbrissa Susy within 15 (fifteen) working days from the date of delivery of the goods.
The good is returned to Sbrissa Susy complete with each accessory, instruction manuals and everything originally delivered to the customer, as well as packaged in its original envelopes. The returned product must be accompanied by a copy of the electronic receipt of the order. The costs of restitution of the property to Sbrissa Susy are chargeable to the customer.
If the right of withdrawal is exercised by the customer in accordance with the provisions of this clause, Sbrissa Susy is required to repay the sums paid by the customer.
In particular, Sbrissa Susy will proceed free of charge to the transfer of the redemption order relating to the cost of the shipped item including the shipping costs within 30 (thirty) days of the date on which it becomes aware of the exercise of the right of withdrawal by the customer. This will be done through the credit institution issuing credit card used for payment or by crediting the amount on the bank account indicated by the customer.
Sbrissa Susy has the right to reject any product returned in a manner other than those specified above, as well as products for which the customer has not fully paid the refund or the methods and times indicated for the communication of the product have not been respected, exercise of the right of withdrawal.


In case of total or partial payment of the purchase price of the property Sbrissa Susy reserves the right to declare under the terms and for the effects of art. 1456 of the Civil Code resolved this contract by sending a written communication to the customer’s electronic address.


For any claim or clarification, the customer must contact mobile 3249867776 or the e-mail address info@susyo.it. The customer will be contacted for clarification within 3 (three) working days of the request.


This contract is governed by Italian law. The jurisdiction and the exclusive forum for any legal action by the Purchaser under this warranty or any further legal assurances will be the Court of First Instance. In case of Victory of Sbrissa Susy in any legal action, the actor must repay to Sbrissa Susy expenses, including lawyers’ fees and court fees, incurred by Sbrissa Susy for their own defense.


As far as not expressly provided in this contract, the applicable Italian law is applicable.