Faq

Products info

1Are the products unique?
Yes! The work starts from the hand-made drawings and then applied to the Limoges ceramics through a special process of baking. Then there is the assembly between various pottery and tin materials. Gold or platinum hand finishing by handbrush. So every single product will always be different from the others and unrepeatable!
2And the drawings? Are they original?
Sure! The designs draw are inspired from the sacred Mandala and Chakra mandala geometries and are hand-made on paper without the help of the computer. They are then colored based on the designer's sensitivity, taking care the energy that the design has to carry.
3How can I choose my Chakra?
The Seven Chakras are energy centers where the energy of our body flows. Opening a Chakra means activating the kind of energy that can be emitted from the single center. The 1st chakra, muladhara or "root chakra" refers to psychic stability in different situations of life, the ability to govern instincts. The 2nd chakra, svadhistana or "splenic chakra" refers to pleasure, joy of life, sexuality expressed to the utmost of its potentiality. The 3rd chakra: manipulation or "solar plexus chakra" refers to the ability to act energetically, will, self-esteem and personal autonomy. The 4th chakra, anahata or "chakra of the heart" is the ability to love emotionally, proving that is a feeling that does not part from both the mind and the heart. The 5th chakra, vishuddha or "throat chakra" concerns creativity, communication, and aesthetic perception. The 6th chakra, give or "third eye chakra" is the tactical, rational mind. In the spiritual sense is the third eye, as the quality of the person is the self-confidence. The 7th chakra, sahasrara or "chakra of the crown" refers to the strong ability to think strategically, that is to embrace the situation with thought.
4Can i activate more Chakra together?
Yes. By wearing a Susyo bijoux you can help keep your energy centers active and through a fashion object you can face life with the right spirit and a positive outlook.
5And Mandala?
Mandala's drawings also cover a profound spiritual path. Traditional mandalas are still made today with finely colored sand and immense patience by Tibetan monks and destroyed shortly afterwards to remember that nothing lasts forever. Mandala represents our inner world and represents our inner self. The Mandala define a sacred space and help to find calm, balance and peace and increase self-awareness.


Orders info

1How can I pay?
Payments are currently made through PayPal via the use of major credit cards and by bank transfer to the following coordinates: Susy Sbrissa
Che Banca!
IT 92 Q 03058 01604 100571257965
If you choose to pay by wire transfer, your order will be charged as soon as the wire transfer is confirmed.
2Can I return an item?
Italian law provides for a period of 14 days within which the right of withdrawal may be exercised.
In order to withdraw from the purchase the following conditions must be met:
  • the integrity of the article in each of its parts
  • the item should not have been used
  • its perfect functionality/li>
  • la restituzione nella sua confezione originale
  • the restitution in its original packaging
  • If the product is returned without complying with the foregoing, it will be partially reimbursed to our sole discretion based on the condition of wear of the product, packaging and contents of the box, or will be returned to the customer after payment of the refund, insurance and return assistance
    In order to exercise the right of withdrawal, the buyer is required to inform us of his decision to withdraw from this contract by means of an express declaration to be sent in one of the following ways:
    By email at: info@susyo.it
    By registered letter by sending a letter to the following address: Susy Sbrissa, Via Matteotti, 3 - 10071 Borgaro Torinese
    In order to comply with the term of withdrawal, it is sufficient to send the notice on the exercise of the right of withdrawal before the expiry of the withdrawal period. In the event of a withdrawal, all payments made by us will be reimbursed to the buyer, including delivery costs, without undue delay and in any case not later than 14 days from the day we are informed of the decision to terminate this contract.
    These refunds will be made using the same means of payment used for the initial transaction. In any case, the buyer will not be required to bear any costs as a result of such reimbursement. The direct costs of returning the goods will be borne by the buyer and the repayment will remain in effect until the receipt of the goods, or until the consumer demonstrates that he has returned the goods, if earlier. The buyer is kindly requested to return the goods or deliver it to us or at the following address: Susy Sbrissa, Via Matteotti, 3 - 10071 Borgaro Torinese without undue delays and in any case within 14 days of the day his withdrawal from this contract. The term is respected if the buyer returns the goods before the expiration of the 14-day period.
    3I would like to replace my article
    The substitution of Susyo products may be requested within 14 days of receipt of the goods.
    For "change of courtesy" is meant the change of products that are presented intact, free of defects and not used by the final consumer, and whose willingness to change depends on the liking of the product.
    The change can be made with another value product of equal or higher value and depending on the availability of the current collection The exchange request can be made by writing an email to info@susyo.it to request authorization.
    Sbrissa Susy reserves the right to request a photographic proof of the goods to be changed.
    Upon receipt of the authorization, the goods must be dispatched within 14 days by courier or ordinary mail together with the copy of the order and the indication of the new product that you are going to receive (item, SKU, color, size) at the following address :
    Susy Sbrissa
    Via Matteotti, 3 - 10071 Borgaro Torinese (TO)
    Shipping costs will be entirely borne by the Customer.
    Sbrissa Susy reserves the right not to proceed to the exchange of damaged goods received, not intact or obviously used. Sbrissa Susy reserves the right to refuse to make changes or to make unauthorized use.


    Shipping

    1How much is shipping?

    Europe 1


    France, Germany, Belgium, United Kingdom, Luxembourg, Netherlands, Spain, Austria

    10,00 Euro


    FREE SHIPPING by purchasing at least 2 products



    Europe 2


    Portugal, Denmark, Ireland, Finland, Slovenia, Sweden, Croatia, Greece

    18,00 Euro


    FREE SHIPPING by purchasing at least 2 products